Secrest Direct Inc. is an independent Landstar agent (DUV/RKY).

Questions? 877-441-9128 Contact Application Login
Landstar Agent Non-forced Dispatch Trucking Logo

Privacy Policy

Effective Date: September 1, 2026
Last Updated: September 1, 2026

Landstar DUV/RKY Agency respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information is collected, used, stored, and shared when you visit NonForcedDispatch.com, contact us, request information, communicate with us through the website, or begin an owner-operator qualification or application process.

NonForcedDispatch.com is operated by an independent Landstar agency and is not a website operated by Landstar System, Inc. or any of its operating companies.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you use NonForcedDispatch.com.

 

Information You Provide

You may provide personal information when you:

  • Complete a contact or information-request form.
  • Request information about owner-operator opportunities.
  • Ask about qualification requirements or the application process.
  • Contact us by phone or email.
  • Use a website chat feature.
  • Communicate with us about an application or inquiry.
  • Subscribe to communications if a subscription option is offered.

Information you provide may include:

  • Name.
  • Email address.
  • Telephone number.
  • State or location.
  • Information about your trucking or driving experience.
  • Equipment or tractor information.
  • Questions, comments, or other information you choose to provide.

Please do not submit sensitive personal information through a general website contact form unless it is specifically requested as part of an appropriate qualification or application process.

Contact Form Information and Storage

When you submit a form through NonForcedDispatch.com, the information you provide may be:

  • Sent to authorized agency representatives by email.
  • Stored within the website’s WordPress database.
  • Transmitted to or stored within a customer relationship management, or CRM, system used to manage inquiries and follow-up.
  • Used by authorized personnel to respond to your request or assist with an owner-operator qualification or application process.

Access to submitted information is limited to individuals and service providers who need the information for legitimate business purposes.

Application and Qualification Information

Some pages on NonForcedDispatch.com may link to external application, qualification, login, or related systems.

When you follow one of these links, you may leave NonForcedDispatch.com and provide information directly to another company or platform.

Information submitted directly through a third-party application or qualification system is subject to that provider’s privacy practices and terms.

The DUV/RKY Agency may receive information relating to your inquiry, qualification, or application when necessary to assist with the process.

We may use that information to:

  • Respond to questions.
  • Assist with qualification requirements.
  • Help with application-related questions.
  • Communicate about next steps.
  • Maintain appropriate business records.

Information Collected Automatically

When you visit NonForcedDispatch.com, certain information may be collected automatically through analytics tools, cookies, server logs, chat services, and similar technologies.

This information may include:

  • Internet Protocol (IP) address.
  • Browser type.
  • Device type.
  • Operating system.
  • Approximate geographic location.
  • Pages viewed.
  • Referring website or traffic source.
  • Date and time of a visit.
  • Links or buttons clicked.
  • Website navigation and interaction information.

This information helps us understand how visitors use the site, measure website performance, improve content, troubleshoot problems, and maintain website security.

Analytics

NonForcedDispatch.com uses common website analytics technologies, including Google Analytics, to understand website traffic and visitor behavior.

Analytics services may collect information such as:

  • Pages visited.
  • Device and browser information.
  • Approximate location.
  • Traffic source.
  • Time spent on pages.
  • Website interactions.
  • Referral information.

We use this information to evaluate website performance, understand which information visitors find useful, and improve the website.

Google’s collection and processing of information through its services is governed by Google’s own privacy policies and controls.

Website Chat

NonForcedDispatch.com may provide a chat or similar communication feature that allows visitors to communicate with us.

When you use a chat feature, information such as the messages you submit, your device or browser information, IP address, and related technical information may be processed by the chat service provider.

Information provided through chat may be used to:

  • Respond to your questions.
  • Provide assistance.
  • Follow up on your inquiry.
  • Maintain records of communications.
  • Improve customer service.

Please do not submit sensitive personal information through website chat unless specifically requested through an appropriate process.

Cookies and Similar Technologies

NonForcedDispatch.com may use cookies and similar technologies to operate the website and understand how visitors interact with it.

Cookies are small files that websites and online services may place on your device.

They may be used for purposes including:

  • Website functionality.
  • Analytics.
  • Security.
  • Saving preferences.
  • Measuring website performance.
  • Supporting chat or communication tools.
  • Understanding traffic and visitor behavior.

You can control or remove cookies using your browser settings. Blocking some cookies may affect how certain website functions operate.

How We Use Personal Information

We may use information collected through NonForcedDispatch.com to:

  • Respond to questions and requests.
  • Provide information about owner-operator opportunities.
  • Assist with qualification or application questions.
  • Communicate about an inquiry.
  • Provide customer or applicant support.
  • Operate and maintain the website.
  • Manage leads and inquiries through our CRM.
  • Improve website content and navigation.
  • Measure website performance and lead activity.
  • Maintain appropriate business records.
  • Detect spam, fraud, misuse, or security threats.
  • Protect the website and our systems.
  • Meet legal, regulatory, contractual, or compliance obligations.

We may also use aggregated or de-identified information for reporting, analysis, and website improvement.

How We Share Information

We do not sell personal information simply because you submit an inquiry through NonForcedDispatch.com.

We may share personal information when reasonably necessary to respond to your request or operate our business.

This may include sharing information with:

  • Authorized DUV/RKY Agency personnel.
  • Website hosting and technology providers.
  • CRM and communication service providers.
  • Email providers.
  • Website analytics providers.
  • Website chat providers.
  • Security and technical service providers.
  • Landstar or authorized Landstar-related systems when appropriate to an owner-operator qualification or application process.
  • Professional advisers and contractors providing legitimate services to the agency.
  • Government agencies, courts, or other parties when disclosure is required by law.

We may also disclose information when reasonably necessary to investigate misuse, prevent fraud, protect legal rights, or protect the safety of individuals.

Third-Party Websites and Services

NonForcedDispatch.com contains links to websites and services operated by third parties.

These may include:

  • Application and qualification systems.
  • Applicant login systems.
  • Landstar websites.
  • Social media platforms.
  • Maps.
  • Videos.
  • Other transportation or owner-operator resources.

When you follow an external link, you are leaving NonForcedDispatch.com.

The privacy practices, security practices, and terms of those websites are controlled by their respective operators. We encourage you to review their privacy policies before providing personal information.

Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected.

For example, information may be retained to:

  • Respond to an inquiry.
  • Maintain communication history.
  • Support a qualification or application process.
  • Manage leads through our CRM.
  • Maintain appropriate business records.
  • Meet legal, regulatory, contractual, accounting, or compliance obligations.
  • Resolve disputes.
  • Protect against fraud or misuse.

Because information may be maintained in email systems, WordPress, CRM systems, backups, or other business systems, retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably needed, it may be deleted, anonymized, or retained as required by law or legitimate business requirements.

Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access restrictions, account security controls, website security technologies, and protections provided by our hosting and technology providers.

However, no website, internet transmission, email system, CRM, or electronic storage method can be guaranteed to be completely secure.

For that reason, please do not send highly sensitive information through a general website form, chat, or regular email unless specifically requested through an appropriate process.

Your Privacy Choices

Depending on applicable law and where you live, you may have certain rights relating to personal information we maintain about you.

These may include the right to request:

  • Access to certain personal information.
  • Correction of inaccurate information.
  • Deletion of certain personal information.
  • Information about how personal information has been used or disclosed.
  • A copy of certain personal information.
  • Withdrawal of consent where processing is based on consent.

Some requests may be subject to identity verification, legal requirements, record-retention requirements, or other applicable exceptions.

Privacy requests can be submitted using the contact information below.

Marketing Communications

If we send optional marketing or informational email communications, you may request to stop receiving those communications by using the unsubscribe method provided in the message or by contacting us.

An unsubscribe request does not prevent us from responding to an active inquiry or sending communications that you specifically request.

Children’s Privacy

NonForcedDispatch.com is intended for adults interested in trucking, transportation, owner-operator opportunities, and related information.

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If we learn that such information has been collected, we will take reasonable steps to delete it.

Browser Privacy Controls

Web browsers and devices may offer cookie controls, “Do Not Track,” Global Privacy Control, or similar privacy features.

You may also use your browser settings to limit cookies and other website technologies.

Because browser privacy standards and related legal requirements continue to develop, the website’s response to particular signals may depend on the technology being used and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Website features.
  • Technology providers.
  • Data collection practices.
  • Application or communication systems.
  • Business practices.
  • Legal or regulatory requirements.

When the policy is updated, the Last Updated date at the top of this page will be revised.

Contact Us

Questions or requests concerning this Privacy Policy or personal information collected through NonForcedDispatch.com may be directed to:

Landstar DUV/RKY Agency
Independent Landstar Agency
10922 State Route 212 NE
Bolivar, Ohio 44612

Email: james.mcniff@landstarmail.com
Phone: 877-441-9128
Website: https://www.nonforceddispatch.com/
Contact: https://www.nonforceddispatch.com/contact-us/

Form Disclosure — Full Version

By submitting this form, you understand that your information is being submitted to the Landstar DUV/RKY Agency, an independent Landstar agency, for the purpose of responding to your request and assisting with qualification or application-related questions. Information may be sent by email and stored in our website and CRM systems. Please do not submit sensitive personal information unless specifically requested through an appropriate application process. See our Privacy Policy for details.

Form Disclosure — Short Version

By submitting this form, you agree that the Landstar DUV/RKY Agency may use the information you provide to respond to your request. Information may be sent by email and stored in our website and CRM systems. See our Privacy Policy for details.